SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super cute and protective I charm I'm felizzzz graciassss
All right and in perfect condition. Ta
Very happy, I arrive in 20 days. Very good quality, 2 gift filters, thank you very much store, highly recommended
The parcel went for more than a month. Masks are very comfortable, quality and comfortable, easy to breathe, complete with two filters to replace. Shop and recommend! Thank you store!
Look like a very nice product, great shape for the nose and the chin.
Nice masks. Comfortable. Due to the valve, they do not cheese in a couple of minutes, like ordinary ones. Recommend. To the store special thanks for the speed.
17.04. - 08.05.2020 Thank You :) Color - super.
All Super, very fast delivery
They look very high quality. We went with the mask. Thanks to the store sent the day after the order.
Masks came in record time, 9 days to Moscow, the quality is good, I recommend
Excellent quality very happy I will buy again and very fast 2 weeks
Order made 2020-04-19 arrived 2020-05-09. 20 days to arrive at your destination (Japan) the tracking of the shipment was accurate, they anticipate you with several days before your product is about to reach its destination, it is a mask with two filters included all of a well-acceptable material that fits the face by protecting you I recommend it
Everything fine. Thank you for the very fast delivery.
Excellent service, very fast. Es.com perfect wearing odo
Masks dugé garnies on The View and yakysno vitosleni. Material on the view and on the dotik Duge priemniy. The salesman will run to his robot. Trading garlic and yakisnim goods. Buy mixed in cramnice. The goods were delivered to viznacheni termini. Molodets is a salesman.
Bigger than the pink one, slightly better quality, but overall good as well.
Many thanks, to the store! The purchase is very satisfied. All as in the description, the goods came quickly.
Masks are sewn qualitatively, only here the elastic band from the strap is sewn as, so before use it is better to tie the knot. And wash better in not very hot water, since the fabric sits a little... and so do the store recommend
Surprisingly, for such time, the order came quickly, a little less than a month. Everything corresponds to the description, ordered with 10 replaceable filters. The masks themselves came with two filters. So that the order is satisfied
They took the time they had said, there was only a 3-day delay but it is understood by everything that is happening. I got all the products I ordered and loved, the very good quality.
Fast shipping. Everything is fine.
Super fast delivery! Conform to the description +++
Thank you quickly very satisfied probably I will order more
Everything is fine. Thank you!
Mask really thick. Find it really difficult to breathe. I can provide pics because my mask has been left at home