SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received the parcel quickly. Ordered immediately from many store and received all at once. It was about 3-4 weeks :) it came to the Russian post office. I'm happy! I did not communicate with the seller, I just bought it.
very beautiful, nice colors, just like the picture! Arrived to Greece after 45 days!
The gum is quite thick. The fabric is bright as in the photo. Happy.
The gum came less than a month! As in the photo! Recommend!
I thought they would be made under silk on two sides
Pretty. On the photo is not ironed
Everything is super, I wear it with pleasure!! Thanks to the store!)
Rubber bands beautiful, recommend.
Elastic Band fire, I will order another coloring
Grade gum
Delivery just over a month. The elastic liked, beautiful and gentle. Thank you!
It's so lovely! I need one in all colors :D
Good beautiful gum)
Looks like satin crepe, the edges are hot. Scissors are sewn. normal.
Recommend all comply with description!
Beautiful. Very fast delivery
A little different from the picture material but is beautiful
Super Cute! Shipped pretty fast, took about 3 weeks.
Absolutely satisfied with this hair accessoare.
it was good! only thing the knot was a little big ard the scrunchie but overall great buy! i think the knot is big for the patterned designs! cause i got 3 patterned ones! took quite some time to be delivered:/
It was 1.5 months. Pleasant to touch
The goods reached St. Petersburg in 22 days. Very nice rubber, I will wear it for sure. Slightly iron and only on the way!
Looks 1 in 1 as in the store's photo. The coloring is gentle and stylish. The elastic band is separate, the handkerchief is separate, but tied. It can be removed in case of what. Trimmed smoothly, but the seams are not processed. The elastic is dense, keeps thick hair in a high tail-checked. In the RND there was an order of 2 months, the track did not serve. Complements the stylish summer image-I recommend.
I was actually surprised that it came earlier than I expected. The store was very friendly and communicated well with me. The scrunchies were a bit crumpled but it’s okay. They can easily be ironed out. They looked exactly as the pictures and the reviews I saw. Overall, I’m very satisfied!!!
Very nice, identical to the photo, the loop can be removed and worn as a scarf.