SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really recommend this bank, it looks great and the design and quality are premium. It come with micro USB cable and mine was charge. It's charge fast (not as my original fast charge) but for such kind of power bank its perfect. Thanks to the Customer !
Without shipping tracking, little communication with the store, the charger works well and is very aesthetic. Two months delay in delivery. Too much, thank you
OK no problem in box with a short strap come you line wholesale quick normally from foreign, thanks scrub
The order was 65 days, until I know how to work, I will see if "die" quickly-write off, so that other buyers do not suffer, although the battery came with charging for 71%.
Packed in a craft box, you can take as a gift. Heavy, charges quickly.
Works. Charges quite quickly. Cute. Pleasant to the touch. While you like everything.
Stylish poverbank, packed well, in a package with a puffy and a box. USB cord is short, not more than 10 cm, but in any case it is better to buy your own. I 've already come with a charge. Did not watch how it charges, took as a gift. On the back cover there is a small scratch, but it will not affect the functionality. Came even before the promised, brought the courier to the house.
Shipping super mega fast! The goods are excellent, I advise this store to everyone! Very honest seller. Thank you!
The goods are received by sdek "to the door". The goods are whole, charge 71%. I did not check for efficiency. With the store did not communicate.
Already ordered earlier such a bank. Two times enough to charge the phone, well, excellent. I think these will not let you down.
Delivered fast, via russian service CDEK. Factory packing only. But it's in a good condition. Seems fine, weight is heavy, as it's suppose to be for 10000 mAh power bank.
Everything is fine, the first couple of hours looks just super-and then the body is killed in 2 days in trash. Very easy to scratch. Capacity about 6000-7000. After a couple of cycles, the battery is alive). Delivery to Minsk about 1.5 months, Courier home.
The product does not correspond to the description, does not charge quickly as described in the specification, can only charge the phone once and it still charges it all day when data, bluetooth, etc. are turned off. It discharges from 100% to 56% and then it is over. Probably a system error or simply the manufacturer does it on purpose. He looks pretty good, but for the money one would expect. I guess it's better to buy such a thing in a normal shop.
The goods are satisfied. Came pretty quickly. Everything is well packed. With the store did not particularly communicate put on charge everything is fine
Very good Pover bank. I took myself but two little sons so loved him that I had to order a second one. The order came to Moscow quickly, tracked. Charges two phones during use quickly. I really like that there is an indicator. I recommend the product and the product to everyone.
Item credit. Took two pieces. One with wireless charging, the other is normal. Normal 224 gr. With charging 334 (strange why such a big difference) but charges at 5 +
Super thing! Comes with a mini cord Android. Heavy!) charges quickly.
Excellent product. Great finish. Thin. Recommend buying everyone. It is a little smaller than a S9 Samsung.
Delivery 25 days to the door. Looks cool, heavy, I like it. When charging shows a maximum of 99, as there are no third digits at all. I recommend.
Arrived in a month. Track number tracked. Quality is good. Was charged at 75%. Through the tester checked seems and in truth 10 to Ma.
good packaging, the goods arrived intact and working properly. I use it for a week.
Gun, your money is worth it! Compact just to carry in a bag or in a pocket
Prisol charged at 77% In the work has not yet experienced if I do not forget the comment I will add
Got a powerbank, went to Astana for more than a month, but came a whole, sealed package. The condition is perfect, everything works. The store answers messages, friendly, responsive. The goods were satisfied
Super! I like everything, design, quickly charges. With a charge of 86 percent, you can charge 3 times my phone to 100 percent. Thank you, recommend the product and the store.