We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very gentle tones and delivery fast, only 30 days. Thank you!
Very well pack I recommend
The store did well to send everything quickly. It was a good holiday. Thank you
like the pictures, I loved it!!
All bright and beautiful))))
It came quickly, many balls, everything is colorful and bright. Thank you.
The goods are described. Delivery mayge city.
Like all the whole, came in a simple Bubble Bag, saved them, that one store ordered a lot, everything was put in one package, and it turned out like in a pillow.
All very nice. Dishes are small (like dessert)
Applique made of felt, light, any double-sided Scotch withstands. Great decor!
The balloons are great
Thank you very much goods received
The product is equal to that of the image, same features. The package was at the maximum delivery day March 7, 2020, and I arrive April 9th this year.
Super decors, very solid made
fast delivery,beautiful and sturdy enough
Very liked, delivery very fast in 11 days everything arrived, order from this store will not regret
Product of good quality and well described. Satisfied with the balloon.
It is super fast shipping and shipping!!!! The store answers-briefly, sends quickly. Products Quality. Packed parcel well. The balls are covered with some special "oil", you need to wash. The racks are perfect. Unicorn bright. Balls did not inflate yet. I will add a review of the photo later.
exactly what I ordered. shipment ending up being cancelled but the store made sure I got my items. wonderful costumer service.
Within 3 weeks, fine. Do not know how I it in each other should put, so that is puzzling
Very happy I arrive everything as I expected, precious and in time for the birthday, thank you very much
Really belli..com and pictures…