We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beauty, went around the month
Just like the description! Delighted
All is super as was described Czekałam for things a little over a month Warmly recommend
He arrived before my daughter's birthday, content with the store's communication despite the difficulties of shipping in general in this time. Very cute in person and as the image indicates.
The order came very quickly!
Beautiful arrive very quickly does not miss anything and super beautiful
As in the description. Delivery 3 weeks to Krasnodar. All parcels collected in 1 package, which is very convenient! We couldn't collect that number. Just inflated separately.
I haven't opened it yet, but the appearance is great!
Not swollen yet! I will add when I use it.
All as in the photo
Wonderful!!! Fast Delivery
I liked everything. Well packed. Thank you very much!
I got the 6 and the Unicorn but I missed the balloons, but is good and cleanly resolved. Very very satisfied! Wonderful stuff, definitely recommended! Super fast delivery
I love it! Same as in the photo
everything came early & looks great! very pleased!!
Thanks to the store. Super fast shipping
Came on time. Seller thanks! Product and store recommend!
Excellent store, is attentive, r is quick ponde and send fast, all perfect, it took 13 days to get to Spain, Great!
Cute, as description
Napkins of good quality, the picture is beautiful, everyone is happy
Everything is perfect! Arrived in two weeks in France!
Beautiful, very nice quality and size.