SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good.and nice
Item as described
Fast delivery and good product. Recommended.
The lamp is small, for such money is very expensive.
Good
We bought for the house and when we left. This product is Disinfection/sterilization/sterilization/sterilization device, in which ultraviolet rays (UV-c) are used. It removes 99% viruses and bacteria in 5 minutes, so you can use it with confidence, even when you go outside. The size is small and convenient to carry. It is rechargeable and economical as it does not require dry batteries. It was easy to use, just press the switch button. Also there is an automatic power off function, which is convenient. This product can be used widely. For example, mobile phones, toothbrushes, masks, underwear for girls, makeup tools, toilets, pillows, cups, etc. D. In this regard, it can be said that it is a product that is very suitable for everyday life. Avoid UV exposure to people, as this can cause skin and eye irritation.
I use it not only to disinfect the necessities, but also to sterilize the glasses, which is very good
I found this product randomly and read in detail about the description of the goods. It looks so great, and it seems to be killing virus bacteria effectively. For the current situation it is very good to have, especially when you go out.
so nice.
it about smaller than I expected
The light arrived in 19 days and the packing was very strong. The battery capacity is 2000 mAh, and when fully charged, it can be used 15 to 20 times. It is very suitable for small plots, with damage in smart mode 0. The indicator goes off when I'm less than 5 m away, and it burns 10 seconds after it leaves. Quartz tube, real ultraviolet.