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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Came quickly-in 2 weeks. Quality for such a price is good, my daughter is happy. Cleaning Wipes were attached. Thank you store! I recommend!
The goods went to Yekaterinburg for a month, the parcel was tracked, corresponds to the description, all Yu, as on the pictures, the purchase is happy.
Received fast. Good quality. Supplier also added. present. Recommend to buy
The order arrived in a month and 5 days, I love it, I really like the earrings I ordered in silver, I'm glad.
Delivery month) threw in the mailbox) really liked)))
Very elegant. Without chips and scratches. For such a price are ideal! I recommend
Earrings came to the address, everything got in excellent condition!! I like it very much
Beautiful earrings, complement any image. To Irkutsk there were 2 months.
Cool earrings, one a little crooked, but will give out this circumvent
Very beautiful and turns 4 pieces.
The store is sociable. At my request, packed more reliably. With earrings put two special napkins. Delivery five weeks, in Russia were not tracked.
Earrings very nice. Zero damage. Highly recommended. Just a little musiałam poczekac the parcel
The order was about a month, a little more. Earrings as in the description, I like)
Beautiful earrings. Description accurate. The parcel was a month.
You can say that the earrings are straight As in the picture. If the image is open in the phone, the earrings are just this size and will be. Tight fasteners, I.E. Will not be lost and unbuttoned. The earrings are light. He arrived in about three weeks. At customs they were put with my other package and gave them A common track code. On the track24 site this code could be seen in a special column. Everything was followed in the end to the Post Office. Also the store put me, apparently as a gift, towels to remove the dust from the screen of the phone.
Shipment about 2,5 weeks. Well packaged. Product according to the description. Worth the Money
The order in Perm region arrived in 4 weeks. The product is very satisfied! Light and odorless earrings. Fragile... but you can start. Darker for such a price! I recommend!
Original and cute earrings. They pay attention to themselves. Good attachment-eyelets. Thank you to the store for the present in the form of towels. In the ears are not heavy
Very pretty. Good quality. I really recommend for the price.
Expected that they will be a little less, but overall satisfied. In life as in the photo sent the order very quickly