SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is ok very cute
Ačiū,labai gražus.Pardavėjas šaunuolis.Ačiū.
Thank you very much this pretty but it's too small
looks exactly as advertised. cute
Great Super, everything is whole, thank you
it's very lovely, the same as on the pic. it came a bit deformed,but I was able to bend it
Very, very pretty. Arrived in advance. Thank you
Nice bike.
The bike is wonderful, everything came in good shape, I recommend it to the store.
It is beautiful product and it came fast. Thank you so much store.
Plastomasova E. Cute :) a lot of bavna delivery Zadi pandemic. Pristygna trail iztichane on vsichki svov.
Order received, all as in the picture, and in the description, all whole, thanks
Order is delivered quickly and accurately. All conform to the description. Communicate with the store-excellent. It was a pleasure to work with you. With respect. Yury. Thank you. Recommend to everyone.
It's a little bit crooked. I won't use it for planting, my daughter is playing.
It's very pretty, plastic but well made, for a corner with flowers it looks beautiful. Thank you.
I thought the size would be more, and so very lriginally
Received quickly, meeting expectations I recommend the store
Nice bike, suitable for succulents. Seller recommend.
Madly beautiful and high quality!
Very good. came without breakage. delivery Fast. thanks to the store.
Very cute, corresponds to the description, came without damage before the deadline, thanks to this store,⭐⭐⭐⭐⭐
Baskets are cute/Very satisfied/I will put small miniature bouquets and I will be happy!!!!
Excellent basket and super fast delivery, I am very satisfied
Beautiful came whole
The goods are happy, even now on difficult days of the virus the goods came quickly, to be honest, I did not hope already. Thank you.