SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Buying Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestbuyingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came very satisfied Thank you
The quality is excellent, everything is neatly packed, I will order more!)
Slightly simple, but for such a price is quite good quality. On the neck looks good. I hope it gets dark.
Order came. The purchase is completely satisfied.
The quality is very good and looks great
The store is well done, thank you, so quickly came the parcel, even faster than those, which I ordered a month earlier than this chain. The chain is normal, usual costume jewelery, it is noticeable that it is not expensive, but wear for style cool :)
Very beautiful delicate chain. For such money, an excellent purchase. Thank you store! Before Yakutsk there was a month
Perfect decoration. The price is amazing. Recommend.
Silver color, looks nice. A small chain, looks a little simple. I'm happy with the purchase. Order sent by registered mail (that is, the track should have been tracked), but at customs united with other parcels, the track has changed.
Very beautiful and accurate. Worth noting that it’s not separate necklaces just one multilayer (as the product described but I didn’t notice)
Very beautiful pendant The material does not look like cheap, it looks cool!
Corresponds to the description and price.
My love, I will not say otherwise. To Samara it came in 24 days, did not hurt. About the quality I'll complement the review, but I can not stop enjoying myself yet. Thank you very much store❤& Middot;
Chains are cool and beautiful. Thank you so much. Quality fire.
Came a month before Krasnodar. Corresponds to the description. Recommend)
It came for a month, looks very cool! Thank you!) Put it in the mailbox!
Pendant quality, beautiful. The store sent quickly. Looks even better than in the picture
Very beautiful, similar to gold, I will still order
Excellent decoration, sent very quickly, put in the mailbox. Suitable for any size. Very like, thank you!
It's fine. The girl liked it)) for her money top
Thank you. I came to the find for a month. Thrown in the box. Very beautiful
It's been three weeks. A good pendant, in color close to gold (on the palm for visibility put a gold ring)
In general, a good product, the clasp works, expected that the month and the star will be slightly smaller in size. The chain on the photo of the model looks more thin than in reality. Got to Kaliningrad in 1 month, norms!
It came quickly