We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right is what I ordered, even more replacement sticks and different sizes come
Great material and was less than a week, very fast! I am very satisfied!
The unicorn was a little glued, not yet inflated
Fast shipping all the best!
Perfect. Delivery in less than 2 weeks
Thank you, it's okay. I received the goods on time, even earlier. It was a birthday, so I was worried about being sent during. The product corresponds to the description.
nice as described
Very beautiful sin that bloated should I expect to see it still a bit because I will serve for August
Very nice lot, I recommend
looks great and beautiful!!
I love the whole truth, a super nice set and the same as the description, I recommend store 100% and the package arrived in 10 days to Spain, I am very happy.
As in picture, reliable store delivery time as presetted… Perfect :)
Great, well packed, and very beautiful
Balloons are gorgeous, store added one more small foil balloon as gift, thank you! Hopefully they hold well when inflated as will only get to check in couple of months at my daughters birthday. Also arrived in less than 2 weeks, which is super quick during these times.
Thank u! Come quickly! Everything corresponds to the writing) only not yet inflated, took in advance;)
super fast delivery, less than 10 days
The goods came in a month sent quickly, waiting for unpacking and finish the review
The goods came very quickly. The glue is thin, but beautiful. Recommend.
arrived early and in perfect condition! the colours and designs are exactly as shown in the pictures. I Love It! i will definately be buying more
Delivered everything very quickly! I'm delighted! Quality, color all as in the description!
It has arrived, okay but instead of receiving it on the scheduled date of April 16-20 I have received it on May 18th when the party for which he bought it has already passed. In understanding the situation with covid-19, I don't recommend trusting delivery dates that come out when you make the purchase.
I haven't bloated it yet, but tirne looks really good. It takes about 3 weeks approx